Services & Support
Introduction
NSP offer tailored service solutions to fit all of our client’s requirements. Our team of trained experts are ready to advise you on the suitability of current equipment as well as change of applications and upgrade options. We can arrange maintenance visits to ensure your equipment remains safe to use and in perfect working order. NSP also offer emergency callouts and consultancy visits.
We pride ourselves on providing comprehensive service solutions to safeguard your employees, customers and assets.
ISO Cleanrooms
NSP offer all sizes of cleanrooms to suit our customer’s ISO Class requirements. We know this is a major investment. That’s why care and competence is taken when servicing and validating these vital and valuable assets by our engineers. Our skilled and qualified service engineers carry out service to the BS EN ISO 14644 and cover Cleanrooms between ISO Class 6 and ISO Class 9 for servicing and validation purposes.
Service consists of the following.
- Check the condition of interior and exterior of Cleanroom
- Check light Fittings and switches
- Check all door mechanisms, runners and hinges
- Check the integrity of cleanroom (including seals where applicable)
- Check the fans and Clean Air Modules
- Record the air room changes per hour and pressure differential between rooms
- Record the particle counts and ISO standard achieved by cleanroom.
- Record the airflows of each Clean Air Module and testing of low airflow alarms if present
- Replacing pre filters and main filters if required
- Issue a certificate and report detailing all recorded test result and store copy on NSP database
- Issue NSP service sticker updated and affix to Cleanroom
Please speak to an expert member of our team to arrange a service.
Fume Cupboards
Fume Cupboards & Recirculating Fume Cupboards protect the user and lab personnel by ensuring maximum efficiency, delivered in a safe environment. To operate at the highest standards, it is important these vital pieces of equipment are maintained, serviced and tested on a regular basis.
We provide several maintenance-based services tailored to suit each customer. We also cover all makes and models of Fume Cupboards & Recirculating Fume Cupboards.
- Testing and validation to BS EN 14175 standard s and manufacturers’ recommendations and guidelines.
- Tailored preventative maintenance to suit specific units & individual customer requirements.
- Complete wash-down options.
- Containment test – using smoke tubes
- Complete ductwork check for leaks and damage
- Checking external fan for weather ingress and safe operation
- Checking of all sash wires to ensure free of corrosion and damage
- Supply and install replacement filters and consumables.
Our team of engineers are fully-trained in troubleshooting, upgrading and repairing fume cupboards (ducted & non-ducted).
We also supply and install a wide variety of ducted fume cupboards, extraction systems, and non-ducted filtered fume cupboards as well as replacement parts, filters and upgrades.
Microbiological Safety Cabinets
Microbiological safety cabinets are used to ensure that end-users and surrounding environments are not exposed to hazardous agents or pathogens. To ensure their efficiency it is essential that these cabinets are maintained to a carefully-defined set of strict safety levels.
As well as providing and fitting replacement filters and parts for all safety cabinets, we proudly offer a range of essential maintenance services including:
- Performance testing to BS EN12469 to ensure the HEPA filters are operating correctly and efficiently.
- Includes particle count testing to ascertain ISO safety standard achieved by cabinet, airflow velocity testing and complete essential checks.
- Full decontamination of microbiological safety cabinets using Bioquell Hydrogen Peroxide Vapour.
- KI-Discus containment testing for validating the aperture protection performance of microbiological safety cabinets.
- Trouble-shooting & repairs
- Supply and install of replacement filters and consumables.
We supply and install a wide variety of microbiological safety cabinets to suit customers’ requirements.
For more information or to arrange a service, speak to an expert member of our team today.
Laminar Flow Units
A Laminar Flow system is vital controlling particulate contamination. Laminar air flow can be described as an entire body of air flow with steady, uniform velocity. To ensure their efficiency it is essential these cabinets are maintained to a carefully-defined set of strict safety levels.
- Performance testing to BS EN12469 to ensure the HEPA filters are operating correctly and efficiently.
- Includes particle count testing to ascertain ISO safety standard achieved by cabinet, airflow velocity testing and complete essential checks.
- HEPA filters (if fitted) challenged for integrity by DOP smoke test
- Trouble-shooting & repairs
- Supply and install replacement filters and consumables.
We supply and install a wide variety of laminar flow cabinets to suit customers’ requirements.
For more information or to arrange a service, speak to an expert member of our team today.
Mobile Extractions Units
Extraction units, extraction arms and local exhaust ventilation units (LEV’s) are designed to reduce exposure to airborne contaminants. They work by capturing the emission at source and transporting it to a safe emission point or to a filter/scrubber. In order to operate at the highest standards, it is essential these vital pieces of equipment are maintained, serviced and tested on a regular basis.
As well as providing the supply & fit of replacement filters and parts for all Extraction Units and LEV’s, we proudly offer a range of essential maintenance services:
- Testing and validation on a wide and varied range of extract enclosures, including weigh station enclosures, LEVs, mobile extraction units, extraction arms and high-performance hybrid isolators.
- Where applicable, filter integrity tests such as a DOP test can be performed to determine HEPA filter efficiencies and to ensure that performances are performing to manufacturers’ recommendations.
- Airflow testing and smoke containment visualisation tests can be performed to ensure optimum performance and user safety.
- Trouble-shooting and repairs.
We also supply and install a wide variety of extraction units, mobile filtered extraction units, extraction arms and LEV’s to suit customers’ requirements. For more information, speak to an expert member of our team today.
LEV's
Extraction arms and local exhaust ventilation units (LEV’s) are designed to reduce employee exposure to airborne contaminants in the workplace by capturing the emission at source and transporting it to a safe emission point. In order to operate at the highest standards, it is imperative these vital pieces of equipment are maintained, serviced and tested on a regular basis.
NSP proudly offer a range of essential maintenance services:
- Testing and validation on a wide and varied range of extraction arms and LEV’s
- Where applicable, filter integrity tests such as a DOP test can be performed to determine HEPA filter efficiencies and to ensure that performances are performing to manufacturers’ recommendations.
- Airflow testing and smoke containment visualisation tests can be performed to ensure optimum performance and user safety.
- Trouble-shooting and repairs.
- Replacement filters and parts for all makes & models of Extraction Units
We also supply and install a wide variety of extraction arms and LEV’s to suit customers’ requirements. For more information, speak to an expert member of our team today.
Extraction Systems
Extraction systems are a vital part of any lab setting. In order to keep you, your staff or your students safe it is important to keep your extraction system in perfect working order. This will allow it to keep the area clear of dust and harmful fumes.
Examination, functional test and inventory of the entire device
- Function-maintaining cleaning
- Check for tightness, damage and leaks
- Elimination of the smallest defects
- Recommissioning and air volume measurement
- Electrical equipment test
- Pressure, air and electrotechnical measurements by means of regularly tested and calibrated measuring devices
- Service badge
- Documentation about the current device status using completed service log
Storage Cabinets
Chemicals, acid, solvent and battery storage cabinets require routine maintenance to ensure that they perform correctly. If your storage cabinet is not performing correctly you could be putting your staff, students and assets at risk.
Our fully trained team of engineers carry out testing to EN 1447-01, which includes:
- The inspection of the flexible connections to local exhaust, which ensures that the airflow rates are to design specification
- Inspecting and recording the airflow rates / volume and air changes per hour of the fire shut off dampers and mechanisms
- Inspecting and testing the condition of the volume control dampers and the operation of the self-closing doors
- Various visual and safety checks
- Trouble shooting, repairs and upgrades
We also supply a wide range of acid, chemical, battery storage and 90-minute fire-rated solvent storage cabinets, including filtration and extractions systems to suit customers’ requirements.
For more information, speak to an expert member of our team today.
Emergency Shower Stations
To secure the safety of your employees, we recommend activating and testing your Emergency Shower System regularly.
With our specially designed test equipment, a member of the NSP team can test the water volume, flow rate and spray pattern, quickly and hygienically.
System Testing Benefits:
- Ensures the safety of your employees.
- The test equipment ensures that NSP can test your Emergency Shower Systems without spilling a drop of water
- Keep on top of damage control
- Quick and efficient response to accidents minimises production downtime
NSP can also supply Emergency Shower Systems
EN 15154 prescribes that you should test the water volume, flow rate and spray pattern at least once a year.
Filters Replacement
NSP supply and install a wide range of filters to suit customers’ requirements.
HEPA/UPLA Filters & EU4 Pre Filters:
NSP supply a variety of HEPA 7 Pre Filters that are suitable for almost every application including high-quality EU4 pre-filter for removing all gross particulate, before being pushed through an ULPA or HEPA filter removing 99.9998% of all particles >0.12 μm in size. This in turn expels the air in a laminar flow and guarantees an ISO Class 4, particle free working environment, providing the best product protection.
Activated Carbon Filters:
NSP supply a variety of Carbon Filters that are suitable for almost every application. Please contact us for more information. Where extra safety is required, an optional outlet filter can be specified. This should be of the same type as the main filter with the exception of the outlet HEPA filter, which can be specified for particulate removal with ANY of the carbon filter types.
For more information, speak to an expert member of our team today
Site Survey Consultancy
With over 15 years experience, NSP pride ourselves with providing tailored survey solutions to all our clients. This service is designed to meet your needs and budget.
With an emphasis on customer care, continued product support and expert advice, NSP aims to achieve the highest standards at all times when carrying out surveys.
For more information, speak to an expert member of our team today.
Emergency Call Outs
NSP provide emergency call out services for our full product range.
Make use of our nationwide network of service engineers to quickly handle any problems you face.
Speak to an expert now to learn more.
Tailored Maintenence Packages
NSP offer flexible tailored maintenance and repair options to all our clients based on requirements and budgets.
To enquire about a maintenance and repair support package tailored to you, speak to an expert member of our team today.
NSP provide nationwide emergency call out cover for our full range of products and services.
Make use of our nationwide network of service engineers
For more information, speak to an expert member of our team today.
Remedial Works & Upgrades
NSP offer extensive remedial repair works and upgrades for our product range.
Our skilled service engineers will troubleshoot, investigate, report, advise and offer solutions to suit your requirements and budgets.
For more information, speak to an expert member of our team today.
Temperature Mapping
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Balances
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